Refund policy

Returns, Exchanges, & Cancellations

At this time, returns, exchanges, and cancellations are not accepted. Due to the impacts of COVID-19, VBRNCY will not be accepting returns/exchanges. All sales are FINALWe recommend making sure of your order before placing it to avoid any unnecessary hassle. Legally by submitting your order, you are agreeing to these terms. Thank you for your understanding. As a small business safety is our number one priority.

 **ALL shipping costs are non refundable. **  

If your order has not been shipped yet, please email us at vibrancydesignss@gmail.com. Order cancellations are accepted within a 24 hour window of placing your order. Any cancellation requests outside of this window and will not be accepted.  

No changes can be made once your order has been fulfilled and shipped. We will not refund any orders once the order is confirmed and has shipped.

Occasionally when there is higher-than-usual order volume, our fulfillment team may send an incorrect size or product. If this is the case please CONTACT US and we will right our wrong ASAP!

If there is an issue with your product please email vibrancydesignss@gmail.com in which we will reply within a 24-48 hour window.   

Legally by submitting your order, you are agreeing to these terms.

THANK YOU FOR YOUR UNDERSTANDING!